Privacy Policy

Protecting Your Privacy at AssistNow

At AssistNow, we are committed to safeguarding the privacy of our clients, contractors, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Company Name: AssistNow Ltd
Phone Number: 0333 1880 414
Email: info@assistnow.ltd

2. Information We Collect

We may collect and process the following personal data:

• Personal Identifiers: Name, date of birth, national insurance number.
• Contact Information: Address, phone number, email.
• Employment & Payroll Data: Payment details, tax status, UTR number, CIS registration.
• Financial Data: Bank account details for salary payments.
• Website Usage Data: IP addresses, browser type, and interactions with our website.

3. How We Use Your Data

We collect and process your data for the following purposes:

• Payroll Processing: To manage payments under CIS, PAYE, or umbrella payroll schemes.
• Legal & Compliance Requirements: To comply with HMRC regulations and other legal obligations.
• Customer Support: To respond to inquiries, provide support, and improve our services.
• Marketing Communications: To send relevant updates (only with your consent).
• Fraud Prevention & Security: To detect and prevent fraudulent activities.

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Contractual Obligation: To fulfil our services as a payroll provider.
• Legal Compliance: To meet tax and employment laws.
• Legitimate Interest: To improve services and ensure business security.
• Consent: For marketing and communication preferences.

5. How We Store & Protect Your Data

We implement strict security measures to protect your personal information, including:

• Encrypted databases to store sensitive financial data.
• Access controls ensuring only authorised personnel handle data.
• Regular security audits to prevent data breaches.

We retain your personal data only as long as necessary to fulfil our legal and business obligations.

6. Data Sharing & Third Parties

We may share your data with:

• HMRC & Regulatory Bodies: To comply with tax and payroll regulations.
• Payment Providers & Banks: For salary and contractor payments.
• IT & Security Providers: To maintain and protect our systems.

We do not sell or rent personal data to third parties.

7. Your Data Rights

Under UK GDPR, you have the right to:

• Access your personal data.
• Correct inaccuracies in your data.
• Request deletion of your data (where applicable).
• Object to processing for marketing purposes.
• Restrict processing under certain conditions.

To exercise your rights, contact us at info@assistnow.ltd.

8. Cookies & Website Tracking

Our website uses cookies to improve user experience. You can manage or disable cookies via your browser settings. For more details, refer to our Cookie Policy.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any significant changes will be communicated via our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Phone: 0333 1880 414
Email: info@assistnow.ltd

AssistNow Ltd – Assisting Contractors, Supporting Growth.